Arletti & Partners consultants are selected only among associates and collaborators who possess educational qualifications, skills and matured experience in their sector.
Topics covered during the call: the consultants are prepared for the meeting to provide answers on the selected topics and only in relation to the Italian or foreign jurisdiction indicated in detail on the service. A&P provides clarifications on questions related to the matters covered with the consultation call, notified through the questionnaire to be completed before the call. Therefore, failure to respond to non-competent national issues or jurisdictions shall not be considered a disservice.
Appointment changes: changes to the appointment is allowed only once and within 2 business days before the call.
Withdrawal: the cost of the consultancy is non-refundable. The service will be considered fully rendered at the end of the meeting within the time booked by the client, during which the consultant will be available for pertinent questions.
Quality questionnaire: the client has the possibility to rate the quality of the service in a questionnaire which will be sent automatically at the end of the video conference. Any disservices can be notified in the questionnaire. A&P will evaluate any disservices reported at its sole discretion.
Invoicing: A&P will send the invoice within the current month in which the payment was made.
By booking the call, the user declares to be informed and accepts the terms of service.